Privacy Policy
Last updated: April 13, 2026
Operator
This platform is operated by Priyatharshini C, an individual operating as a sole proprietor under the name Creatrne, based in Navi Mumbai, India.
For all privacy-related enquiries, contact: privacy@creatrne.com
1. What Creatrne Is
Creatrne is a creator business platform that helps content creators manage brand deals, track earnings, generate AI-powered pitch documents, and view their social media analytics in one place. It is operated solely by Priyatharshini C.
2. Information We Collect
2.1 Account Information
When you create a Creatrne account, we collect your name, email address, and a password (stored in hashed form). We do not store plain-text passwords.
2.2 YouTube Data (via YouTube API Services)
Creatrne uses YouTube API Services — specifically the YouTube Data API v3 and the YouTube Analytics API — to read your channel name, subscriber count, video metadata, public channel statistics, and private analytics (click-through rate, average view duration, and traffic source breakdown) for your own videos. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can review Google's Privacy Policy at https://policies.google.com/privacy and revoke Creatrne's access at any time via https://security.google.com/settings/security/permissions. These metrics are accessed only with your explicit consent.
This data is used exclusively to:
- Populate your Creatrne analytics dashboard
- Personalise brand deal pitch recommendations based on your actual channel performance
We never upload, post, modify, delete, or take any action on your YouTube account or content. Access is strictly read-only. Raw YouTube API data is not stored beyond 30 days. You can disconnect YouTube at any time from Settings > Connected Accounts.
2.3 Instagram Data (via Instagram Graph API)
If you choose to connect your Instagram account, Creatrne uses the Instagram Graph API (accessed under the Meta Platform Terms) to read your Instagram username, follower count, profile information, and post performance metrics including reach, impressions, saves, and engagement rate for your own posts. Scopes requested: instagram_business_basic (profile + username) and instagram_business_manage_insights (post-level insights).
This data is used exclusively to:
- Confirm the correct Instagram account is connected to your Creatrne profile
- Populate your analytics dashboard with your growth data
- Enhance AI-generated brand pitches with accurate reach and engagement figures
We never post, comment, like, follow, unfollow, send messages, or perform any action on your Instagram account. Access is strictly read-only. Instagram Graph API requires a Creator or Business account. Raw Instagram Graph API data is not stored beyond 30 days.
2.4 Brand Research Data (via Apify)
When you use the AI Pitch Generator, you provide a brand's public Instagram URL and website URL. Creatrne passes these to Apify, a third-party data service, which scrapes publicly available information from that brand's public profile and website. This data is used only to generate your pitch and is cached for 7–14 days. No private data from any Instagram account is accessed in this flow.
2.5 Deal and Earnings Data
Information you enter into the CRM, deal tracker, and earnings tracker (deal values, brand names, deliverables, payment amounts) is stored in our database and is never shared with third parties.
2.6 Usage Data
We may collect basic usage information such as pages visited, features used, and session duration for the purpose of improving the product. This data is not linked to third-party advertising platforms.
3. How We Use Your Data
We use your data solely to:
- Provide and operate the Creatrne platform
- Populate your analytics dashboard with your own social media data
- Generate personalised brand pitch documents
- Send you platform notifications and follow-up reminders you have configured
- Respond to your support and data requests
- We do not use your data to target advertisements.
- We do not use your data to train AI models.
- We do not use your data to profile you for third-party marketing purposes.
4. Data We Do Not Sell or Share
- We never sell your personal data to any third party.
- We never share your data with advertising networks or data brokers.
- We never use your data for advertising purposes of any kind.
- We do not share your data with partners for their own use.
The only data sharing that occurs is:
- Passing your brand research inputs to Apify to generate pitches (public URLs only)
- Sending pitch content to the Anthropic Claude API to generate text (no personally identifiable information beyond what you choose to write in the pitch prompt)
- Processing payments through Paddle (we do not handle or store card details)
- Hosting your data on Railway infrastructure
5. Third-Party Services That Touch Your Data
The following third-party services are used in the operation of Creatrne:
Each of these services operates under their own privacy policy and data handling terms. We do not control how these services process data on their own infrastructure.
6. Data Retention
- Raw YouTube API and Instagram Graph API data: not stored beyond 30 days
- Brand pitch cache: 7–14 days
- Account data: retained for as long as your account is active
- Deal and earnings data: retained until you delete your account or request deletion
7. Your Rights and Controls
Because Creatrne is operated from India, processing of your personal data is governed by the Digital Personal Data Protection Act, 2023 (DPDP Act). Under the DPDP Act and applicable global privacy frameworks, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Revoke platform (YouTube / Instagram) access at any time via Settings > Connected Accounts
- Export your deal and earnings data
- Close your account entirely
To exercise any of these rights, email privacy@creatrne.com. We will respond within 30 days.
Revoking YouTube access: Go to Settings > Connected Accounts > Disconnect YouTube. You can also revoke access directly at myaccount.google.com/permissions.
Revoking Instagram access:Go to Settings > Connected Accounts > Disconnect Instagram. You can also revoke access directly through your Instagram account settings.
8. Data Deletion Requests (Meta / Facebook)
If you have connected your Instagram account and wish to request deletion of all data Creatrne holds related to your Meta/Facebook/Instagram account, you may submit a deletion request using the following endpoint:
Data Deletion Callback URL:
https://creatrne.com/api/meta/data-deletion
Once a deletion request is received, we will process it within 30 days. You will receive a confirmation code that can be used to check the status of your request at:
https://creatrne.com/data-deletion-status
You may also email privacy@creatrne.com with the subject line "Data Deletion Request" and we will process it within the same 30-day window.
10. Children's Privacy
Creatrne is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has created an account, contact privacy@creatrne.com and we will delete the account promptly.
11. Changes to This Policy
If we make material changes to this Privacy Policy, we will notify users by email and update the "Last Updated" date at the top of this page. Continued use of Creatrne after changes are posted constitutes your acceptance of the updated policy.
12. Contact
For all privacy-related questions, data access requests, or deletion requests: