Creatrne

Overview

If you have submitted a data deletion request, it will be processed within 30 days. For status enquiries, contact privacy@creatrne.com with your confirmation code.

How to Submit a Deletion Request

You can submit a data deletion request in two ways:

Via the deletion callback endpoint

Meta infrastructure POSTs to our Data Deletion Callback URL when you request deletion from your Instagram / Facebook account settings:

https://creatrne.com/api/meta/data-deletion

By emailing us directly

Send an email to:

privacy@creatrne.com

Subject line: "Data Deletion Request"

You will receive a confirmation code once your request is received. Use that code when following up on the status of your request.

Checking Your Request Status

After receiving your confirmation code, visit:

https://creatrne.com/data-deletion-status?code=YOUR_CODE

Email: privacy@creatrne.com

Include: Your confirmation code and registered email address

Processing Timeline

All deletion requests are processed within 30 days of receipt:

Days 1–3Identity verification and deletion request confirmation sent

Days 4–7Primary data deletion initiated from all active systems

Days 8–30Encrypted backups deleted, cache cleared, final confirmation sent

After Day 30Data is permanently gone. No recovery possible.